Sun Savings Bank Data Privacy Statement
In Compliance with Republic Act No. 10173 (Data Privacy Act of 2012)
At Sun Savings Bank, Inc. we value your privacy and are committed to protecting your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012. This Privacy Statement outlines how we collect, use, process, and protect your personal information, and informs you of your rights as a data subject.
1. Information We Collect
We may collect personal information from you in the course of our operations. The types of personal data we collect may include:
• Personal Information: Full name, contact details (phone number, email address), physical address, date of birth, and other identifying information.
• Sensitive Personal Information: Health information, government-issued identification numbers, financial information, and any other data classified as sensitive under the law.
2. Purpose of Data Collection
We collect and process personal data only for legitimate business purposes, including but not limited to:
• Providing and improving our services
• Complying with legal and regulatory obligations
• Customer support and communication
• Marketing and promotions (with your consent)
• Record-keeping and administrative purposes
We ensure that the collection and processing of your data adhere to the principles of transparency, legitimate purpose, and proportionality.
3. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When the data is no longer needed, we will securely delete, anonymize, or destroy it in accordance with applicable laws and internal policies.
4. How We Use Your Data
We use your personal data to:
• Facilitate transactions and communication
• Provide customer service
• Improve our products and services
• Inform you about updates, promotions, or relevant offers (with your consent)
• Comply with legal requirements and respond to lawful requests by authorities
We ensure that your personal information is processed fairly, lawfully, and with your knowledge and consent.
5. Data Sharing and Disclosure
We may share your personal data with third parties under the following conditions:
• With Your Consent: We will seek your explicit consent before sharing your data with any third party.
• Third-Party Service Providers: We may share your information with trusted service providers who perform services on our behalf, provided they adhere to strict confidentiality agreements and comply with data protection laws.
• Legal Requirements: We may disclose your personal data to comply with legal obligations, law enforcement, or regulatory authorities, or to protect the rights and safety of Sun Savings Bank, Inc.
We do not sell or rent your personal data to third parties for marketing purposes.
6. Data Security
Sun Savings Bank, Inc. employs appropriate technical, organizational, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include but are not limited to:
• Access control mechanisms
• Data encryption
• Regular security audits and assessments
• Secure disposal of personal data
We continuously review and improve our security practices to ensure your data is protected.
7. Your Rights as a Data Subject
Under Republic Act No. 10173, you have the following rights regarding your personal data:
• Right to be Informed: You have the right to know how your data is being collected, processed, and used.
• Right to Access: You can request access to your personal data and obtain a copy of any information held by us.
• Right to Object: You have the right to object to the processing of your personal data, especially for marketing or profiling purposes.
• Right to Erasure or Blocking: You may request that your data be deleted or blocked if it is unlawfully processed or no longer necessary.
• Right to Rectification: You can request the correction or updating of any inaccurate or incomplete personal data.
• Right to Data Portability: You may request that your personal data be transferred to another entity in a structured and commonly used format.
• Right to Damages: You may seek compensation if you believe your privacy rights have been violated.
• Right to File a complaint: You may file a complaint with the National Privacy Commission (NPC) if you believe that your personal information was misused, maliciously disclosed, improperly disposed of, and your data privacy rights were violated.
8. Changes to this Privacy Statement
This Privacy Statement may be updated from time to time to reflect changes in legal or regulatory requirements, technology, or our data processing practices. We will notify you of any significant changes by posting the updated statement on our website or through other appropriate channels.
9. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or the processing of your personal data, please contact our Data Protection Officer:
Name: Miame Luna L. Kilaton
Email Address: dataprotection@sunsavings.ph
Mobile No.: +639774461075
Tel. No.: (032) 238-2624
We will respond to your inquiries or requests in a timely and appropriate manner.
10. Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Statement, and you agree to the collection, use, and processing of your personal data in accordance with the provisions outlined herein and under Republic Act No. 10173 or the Data Privacy Act of 2012.
